Shipping policy

Thank you for shopping with Alphabonix! We are dedicated to delivering your order as quickly and efficiently as possible. Below are the details of our shipping policy.

🌍 Countries We Ship To

We are proud to serve customers in the following countries:

• United Kingdom
• Canada
• Belgium
• Denmark
• Ireland
• Malta
• Norway
• Netherlands
• Sweden
• Australia
• New Zealand

🚚 Order Processing and Fulfillment

Orders are typically processed and dispatched within 1 to 3 business days after your payment is confirmed. To ensure we can offer a wide selection of products, we partner with international fulfillment centers. As such, your order will be shipped from one of our global partner facilities.

Once your order is on its way, you will receive a shipping confirmation email containing your tracking number.

⏱️ Estimated Delivery Times

Below are the estimated delivery times after your order has been dispatched:

Please note: These are estimated delivery times. Delays may occur due to customs clearance, local postal services, or other unforeseen circumstances.

💰 Shipping Costs

Shipping costs are calculated at checkout based on your destination and the selected shipping method. We are pleased to offer free standard shipping on all orders over a certain value. Please check our homepage banner or product pages for the latest promotional offers.

📦 Order Tracking

All orders are shipped with a tracking number. You can track your parcel's journey using the link provided in your shipping confirmation email or directly on our website’s "Track Your Order" page.

🛃 Customs, Duties, and Taxes

For international orders, please be aware that your package may be subject to import duties, customs fees, or taxes imposed by your country's customs office. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend contacting your local customs office for more information on potential charges.

❗ Shipping Issues & Failed Deliveries

If your parcel is significantly delayed, lost, or damaged in transit, please contact us at support@alphabonix.com with your order number. We will work with our logistics partners to resolve the issue promptly.

If a parcel is returned to us due to an incorrect address provided by the customer or failure to collect the package, we can reship the order once the correct address is confirmed. Please note that additional shipping fees may apply for reshipment.

Contact Us

If you have any further questions about our shipping policy, please contact us:

Email: support@alphabonix.com
Phone: +1 (305) 440-9149
Business Address: 4800 North Federal Highway
Boca Raton, Florida, USA
33431