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Shipping Information

Thank you for shopping with Alphabonix! We are dedicated to delivering your order as quickly and efficiently as possible. Below you will find the details of our shipping policy.

🌍 Countries We Ship To

We are proud to serve customers in the following countries:

• Australia
• Austria
• Belgium
• Canada
• Denmark
• France
• Ireland
• Italy
• Luxembourg
• Netherlands
• New Zealand
• Norway
• South Africa
• Sweden
• Switzerland
• United Arab Emirates (UAE)
• United Kingdom
• United States
• Greece
• Poland
• Romania
• Slovakia
• Czechia

🚚 Order Processing and Fulfillment

Orders are typically processed and dispatched within 1 to 3 business days after your payment is confirmed. Orders placed before 5:00 PM (New York time) are processed on the same business day. To offer a wide selection of products at competitive prices, we partner with international fulfillment centers. Your order may be shipped from one of our global partner facilities.

Once your order is on its way, you will receive a shipping confirmation email containing your tracking number.

⏱️ Estimated Delivery Times

Below are the estimated delivery times after your order has been dispatched. Please note that these are estimates and can be affected by factors such as customs clearance and local postal service performance.

Note: Express shipping options may be available for select countries and will be displayed at checkout if applicable.

💰 Shipping Costs

Shipping costs are calculated at checkout based on your destination and the selected shipping method. We frequently offer promotional shipping rates, including free standard shipping on qualifying orders. Please check our homepage banner or product pages for the latest offers.

📦 Order Tracking

All orders are shipped with a tracking number. You can track your parcel's journey using the link provided in your shipping confirmation email or directly on our "Track Your Order" page.

🛃 Customs, Duties, and Taxes

For orders shipped outside of our primary fulfillment regions, please be aware that your package may be subject to import duties, customs fees, or taxes imposed by your country's customs office. These charges are the responsibility of the customer and are not included in the item price or shipping cost. Alphabonix is not responsible for these fees. We recommend contacting your local customs office for more information on potential charges.

❗ Shipping Issues & Failed Deliveries

If your parcel is significantly delayed beyond the estimated timeframe, lost, or damaged in transit, please contact our support team at support@alphabonix.com with your order number. We will work with our logistics partners to resolve the issue promptly.

If a parcel is returned to us due to an incorrect address provided by the customer or failure to collect the package, we can reship the order once the correct address is confirmed. Please note that additional shipping fees for reshipment may apply.

Contact Us

If you have any further questions about our shipping policy, please do not hesitate to contact us:

Email: support@alphabonix.com
Phone: +1 (305) 440-9149
Business Address: 4800 N Federal Hwy, SUITE B200, Boca Raton, FL, USA, 33431